After-sales service
The company has established a robust quality assurance program that includes setting enterprise quality management standards, standardizing product quality assurance measures, and outlining procedures for controlling and accepting delivered goods. Additionally, the company has developed a comprehensive after-sales service plan and established an after-sales service management system.
After-sales service involves services such as product maintenance, repair, and improvement. At this stage, companies need to establish a comprehensive after-sales service system to promptly address customers’ issues and needs, thereby enhancing customer satisfaction and loyalty.
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